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PC Plans-Computer Technical Support

Your company depends on technology for success. A fundamental piece of your technology needs starts with the computer and related software that you use on a regular basis. Our solution providers will conduct an initial needs assessment to recommend the optimal combination of hardware and software for your business as well as a plan to maintain and support those items. Let us take the confusion of what to purchase and how to maintain it out of your hands and put simplicity and efficiency back in.

Click here to have someone contact you about our Simple Office® Support Plans



Ongoing Support
Primary Help Desk / Trouble Ticketing
Secondary Email, Voicemail Support
Integrated Reporting
Secure PC Remote Support
On Site Support
Advanced Application Operational Support
Priority Response
 
Desktop/Laptop Maintenance
PC Inventory of Hardware and Software
Software License Assistance
Microsoft Security Patch Management
Windows Error Monitoring / Alerts
Software Application Blocking
Network Policy Enforcement
Network Monitoring / Alerts
Automated Maintenance Processes
Software Deployment / Update
 
Security
Antivirus Management
Spyware Management
Automated Advanced Data Backup*
 
Purchasing
Purchasing Advice
Exclusive Concerto Networks Partner Access
 

Products and services available only at participating locations.

Initial Computer Setup Fee may apply.

* For Automated Advanced Data Backup, the purchase of additional hardware may be necessary to take full advantage of the program.  Off-site storage available at additional charge.

Simple Office™ Support plans and pricing may vary as each office is independently owned and operated. Additional Terms & Conditions may apply.