Executive Officers and Directors
Raymond Hivoral, Founder, CEO & Chairman of the Board of Directors
In the summer of 2002, Ray Hivoral, a tech savvy guy with an engineering degree, spent some painful time struggling through a series of computing and networking troubles at home and at work. Despite his technology expertise, he found it annoyingly difficult to get things to work.
At the time, Ray was working for a small company that was dependent on its computer systems and networks, but couldn't afford to hire a full-time Information Technology (IT) staff. The company relied on an outsourced "IT guy" who was often hard to track down and inconsistent in the quality of his work. Ray realized that this situation posed both a problem and an opportunity: There had to be thousands of small companies like his across the country, full of busy people who had more important things to do than to try solving their computer troubles.
Ray was right. A little research proved that the market of small- to medium-sized businesses (SMBs) was growing at an unprecedented clip, fueling the need for quality, outsourced IT services. But the options for finding such services were virtually non-existent.
Ray decided a positive change was needed in the way IT services were provided to the SMB market. In September of 2002, with the goals of making office life simple for SMBs as well as providing a promising business opportunity for well-trained IT professionals, Ray founded Concerto Networks Inc.®.
Hivoral brings an extensive background in business and customer management to this endeavor. As a manufacturer's representative for Fujitsu Microelectronics, Lucent Technologies and Tyco Electronics, he was responsible for major accounts management, penetration, sales, and customer support to industry technology leaders such as Hewlett Packard, Sun Microsystems, Copper Mountain Networks and Intel. Hivoral's IT experience includes positions at Ford Aerospace/Loral Corporation where he was responsible for the US Navy's $200 million IT facility, flight simulations and Anti Submarine Warfare (ASW) training system.
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