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Global Services

CONCERTO NETWORKS® has multiple locations internationally and a Global Services program offering enterprise solutions for clients who have a need for a fully integrated, full service, and consistent-quality business technology solutions. With such a wide network of locations, our program allows CONCERTO NETWORKS to service your company on a local, regional or international level. Your custom technology solutions program can be implemented in as many locations as needed - quickly, consistently and cost-effectively. CONCERTO NETWORKS Global Services offers:

Convenience

We offer services in every major market place and beyond with the convenience of one point of contact for you. Our knowledgeable Global Services Team will consult with you on specific technology solutions, and depending on your needs, will take full responsibility for the planning, design, implementation, support and maintenance of your system-wide technology. As a Global Services' Customer, you will also be given access to our web-based system to view the status of your project, at any stage, worldwide, twenty-four hours a day, seven days a week. Together we will structure a program that will best fit your needs.

Experience

CONCERTO NETWORKS provides branded, consistent quality business technology solutions to businesses through a franchise network of experienced professionals. In addition, CONCERTO NETWORKS has many partnerships with technology product and service leaders across all functional areas of Information Technology. From implementing secure LAN and WAN enterprise solutions, to providing access and transport over leading-edge Tier-1 optical networks, and implementing advanced web-based business solutions, CONCERTO NETWORKS can be your one-stop technology solution partner.

Full Service

Our combined technical and business experience, allows us to offer you a program with the level of quality service that you would expect from an industry leader. Adding to this our extensive partnerships with leading technology companies, our team is designed to provide you with technical solutions for any size project and assist you in developing solutions for a constantly evolving marketplace.

Quality

Our CONCERTO NETWORKS Global Services Department team members are always available to you. Not only will your company benefit from their knowledge and other support staff located in our world headquarters, you will also have support from your local CONCERTO NETWORKS franchises and their staff. Understanding the need for local support, we have regional offices and staff strategically placed international offices as well.

Resources

Each one of our franchises is part of our international talented team partnered through Global Services with a vast team of industry-recognized technology product and service leaders in Information Technology. This offers you the benefits of a broad team of well-equipped design solution specialists. Only the best, cost effective, solutions available in the industry will be used to service your account.

Project Management

Utilizing our network of preferred suppliers and internationally recognized partners, we can provide your company with superior solutions, the widest selection of proven technology and value pricing for the solutions you need to help grow your business while maintaining expenses. As a result of our international presence, our team is constantly evaluating new technology products and services to keep your company growing, healthy and on the cutting edge.

Customer Satisfaction

As a Global Services' customer you will be assigned a personal account representative that is dedicated to you and your project. They will be consulting with you on your specific requirements, while coordinating your project from concept to completion.

Our specialists, using the latest technology, will work with you directly from our corporate headquarters to ensure your exact requirements are met. Assessments, recommendations, and full implementation plans are provided to each customer for their approval and only then will we distribute the assignment to our network for job completion. Throughout the job assignment, our corporate staff will be monitoring its progress. Your solution will all be represented professionally as we utilize only the highest quality materials available in the industry. Your satisfaction is our number one concern, so we are prepared to do everything necessary to guarantee that each step, from design to billing, is completed to your satisfaction.

For more information on our Global Services Program please contact globalservices@concertonetworks.com.

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